When will registration open? What are the registration rates?

Registration and housing will open approximately six months in advance of the Symposium. Registration rates will be available at that time.

Who can attend the Sports Event Symposium?

The Sports ETA Sports Event Symposium is open to sports events and tourism organizations and professionals. Membership is required to take appointments in the Sports ETA Marketplace. Sports ETA reserves the right to refuse ineligible registrations. Please do not hesitate to contact Member Services with any questions or concerns regarding this policy.

What does my registration fee include?

Full conference registration fees include access to all learning activities Monday through Thursday, admission to the Sports ETA Sports Marketplace, and Opening and Closing Parties, and transportation to the Opening Party. Registered attendees will also receive access to available session handouts. Meals included are: breakfast on Tuesday, lunch on Tuesday, Wednesday, and Thursday, food and beverage at the Opening and Closing party, and morning and afternoon beverages Tuesday through Thursday.

Will I receive a confirmation of my registration?

You will receive an email confirmation of your registration from Sports ETA Member Services Department, (add to your safe senders list!). For registrations made with payment by check, please allow two weeks for processing; confirmation of registration will be sent via email immediately upon processing. If you do not receive confirmation after 30 days, please do not hesitate to contact the Member Services Department at

Will I be refunded if I cancel my registration?

We'll be sorry that you won't be able to join us for this exceptional learning and networking experience! Our cancellation policy is as follows:

Destinations and Vendors: All registration cancellations and refund requests must be made in writing by March 6, 2020. A refund of the full conference fee, minus a $200 administrative fee, will be given for cancellations received by that date. No refunds will be granted for requests postmarked on or after March 6, 2020, but registrations may be transferred to another staff member at the same organization or may be applied to the 2021 Sports Event Symposium

Event Owners: All cancellations or transfers to another staff member at the same organization must be made in writing by March 6, 2020. No penalties for cancellations or transfers received by that date. $200 penalty applies for requests postmarked on or after March 6, 2020. $685 penalty applies for no-shows. 

Submit all requests via email at

No-Shows, Transfers & Substitutions
The Sports ETA regrets that refunds will not be given for no-shows. Substitutions are gladly accepted. A substitution of your full registration is permitted prior to the Symposium by submitting a written request to Onsite transfers must be accompanied by proof of the original confirmation letter. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution. 

Badge sharing, splitting, and reprints are strictly prohibited.

I am a member of the press — do you have press registration?

Sports ETA welcomes professional editorial staff (including photographers and camera crews) of print, online, and broadcast media to attend the ​Sports ETA Sports Event Symposium on a complimentary basis. Other publications staff (non-editorial positions, such as publishers, advertising directors, and advertising representatives) may attend the Symposium only as a registered vendor and must pay all related fees. 

Members of the media interested and eligible to obtain press registrations should contact our Public Relations firm, Please contact Jackie Reau at to inquire about media passes.

Members of the media interested and eligible to obtain press registrations should contact our Public Relations firm, Please contact Jackie Reau at to inquire about media passes.

Hotel & Travel

What hotels have been reserved? What are the rates? Which is the headquarters hotel?

This year, there are a total of 6 host hotels. Please refer to the Hotel & Travel page for host hotel information and rates.

When Can I make my hotel reservations?

Housing for the Symposium will open about 6 months in advance.

Destinations and vendors can make their hotel reservations here:

Event owners - NASC will make your hotel reservation.

Will I receive a confirmation of my housing reservation?

A confirmation of your reservation will be sent to you via email within 72 hours of booking your reservation.

Will transportation be provided during the Symposium?

Complimentary transportation will be provided to off-site events including: Sports Legacy Fund Golf Outing, Opening Party, and Closing Party. The host hotels are within walking distance to the Kansas City Convention Center; therefore transportation will not be provided.

Sports Marketplace

To view all FAQs about Sports Marketplace Appointments, click here.


How can I become a speaker at the Symposium?

The Symposium Committee began requesting proposals from speakers in November 2019. If you have specific questions about speaking opportunities, please email

Will all conference programming be held at the Kansas City Convention Center?

Most of the daily activities will be held at the Kansas City Convention Center. Locations for all off-site events are noted in the schedule.

What should I expect?

Attendees should expect to gain knowledge in a variety of areas – both sports specific and non-sports specific – through targeted, impactful, and relevant education sessions. The Sports Marketplace provides opportunities for attendees to create new business contacts and learn how to become partners in success. Attendees should also expect to have fun! The sport tourism industry is built on a spirit of hospitality and the Symposium carries that ideal throughout.

What activities should I attend?

It is recommended that everyone attend as much as possible. The ​Sports ETA Sports Event Symposium is planned and executed by your peers in the industry. Great care and consideration is taken to create a program that provides maximum personal and professional development, networking, and new business development as well as plenty of time for checking emails, touching base with work and family, etc. If this is your first Symposium, be sure to include the First Time Attendee Reception on your to-do list. Be seen and be involved.

What should I bring?

The most important thing is business cards and plenty of them! Event owners and vendor exhibitors will need to bring items for their booth. Event owners should keep it simple – pens, notepad, table cover, etc. Vendor exhibitors should plan on taking full advantage of the opportunity to promote their brand with a complete display and booth set up. Everyone should bring an open mind and a willingness to learn!

When will award recipients/CSEEs/board/etc. be recognized?

Wednesday's Keynote Luncheon will feature presentations of awards, the 2019 class of CSEEs, the current ​Sports ETA Board, and the incoming ​Sports ETA Board.

My question is not here! Who should I contact?

We’re sorry that we could not anticipate your needs.  Please email us at  so we can assist you!

2020 Host Partners

Your privacy is important to us. View our updated Privacy and Usage Policy