Today’s workforce is evolving at an unprecedented pace, and organizations that adapt proactively will be best positioned to lead the way. This session examines the key trends reshaping our industry, including shifting talent expectations, emerging skill gaps, retention and engagement challenges, the impact of technology, and the continued rise of flexible work models. Participants will leave with practical insights, real-world examples, and forward-looking strategies to strengthen workforce development and build resilient, future-ready teams.

Speaker: John Brich
SearchWide

John leads SearchWide Global’s hotel and resort practice, bringing a deep blend of industry insight, leadership, and strategic perspective to every search. In addition to his extensive work across hotels and resorts, John plays a significant role in the sports tourism sector, placing numerous executives and helping sports commissions across the country strengthen their leadership teams.

Before joining SearchWide Global, John served as Director of Sales with the Cincinnati CVB and spent 12 years in Chicago’s hotel industry in sales and leadership roles with both Starwood and Hyatt Hotels & Resorts. His broad experience across destinations, brands, and the sports landscape uniquely positions him to advise clients and recruit top-tier talent across the hospitality and tourism ecosystem.